The Importance of Touchscreen Information Kiosks

One of the greatest business innovations of our time is a touchscreen information kiosk. When used for business purposes, this modern information solution can literally have everything from bank account information to airline tickets immediately at your fingertips. Information kiosks have interactive touchscreens that serve many purposes. They make it easy for customers to do a variety of transactions and activities without having to go to the physical office of a business such as a bank. It also enhances the customer service provided by a business with around the clock access which can translate into profit and overall business savings.

Many touchscreen information kiosks are accessible and located in highly visible public areas or on business premises. Whether you are at a shopping mall, hospital, university or in a corporate building, you will likely find many information kiosks. They can be programmed for area maps or a directory when owned by a mall to help visitors in the area have a better idea of where they are and where they want to be. Kiosks can be set to direct these visitors to other key points in the surrounding area. In short, a directory kiosk keeps visitors from getting lost or will help them find what they are looking for in a given area.

Information kiosks can be customized to demonstrate your brand and business identity. This will help your business stand out in a crowd such as a trade show. Kiosks work effectively as a marketing tool aside from being a reliable source of information. Information kiosks have a clear and bright interactive display with a touchscreen that will quickly respond to the heat from a fingertip.

Wall-mounted or freestanding touch screens allow your customers to have access to all the information they will need to know about the service or product your business provides. The touch screen kiosk is an effective tool for information and can be more efficient than having them speak with an actual employee. It can free up time for your personnel as the kiosk can assume the role of an employee.

Interactive information kiosks help improve the efficiency of your business. The kiosks work every day of the year without getting sick or taking time off. The kiosks deliver an equal level of quality and consistency with each user experience. They can perform multiple and mundane tasks like answering questions, facilitate transactions, or provide a service. This gives your staff more time to work on more important matters and difficult responsibilities as they relate to the business.

Information kiosks enhance customer service by providing them with a simple yet unique experience. These machines can provide users with more than information, perform retail operations, document scanning and uploading, payment acceptance, and other tasks when pre-programmed or customized for your business. Kiosks have become so advanced they can hold detailed information in a digital catalogue of your products and services to accept orders, make changes to them, and provide user registration for future use and marketing purposes. Now customers are enabled to avoid long waits on hold with a service line and perform tasks they need completed right at their fingertips. Information kiosks enable your business to provide fast and efficient service that equate to long-term customer satisfaction.

CompuStation, Inc. is a reliable manufacturer of customized and commercial kiosks with over 14 years of manufacturing experience. They have kept up-to-date with the latest trends in the production of informative touchscreen kiosks. They can customize your information kiosks with high tech interactive screens and systems that comply with your how your business operates. The customized design of both the exterior and interior system will be made to suit your specific business needs. Once the custom specifications are given, they will provide you the best solution for an informative kiosk design that is right for your company.

Trends In The Use Of Touch Screen Kiosks

Touch screen displays use resistive touch, capacitive touch, surface acoustic wave, and infrared technology to act as an interface between service providers and end-users. Touch screen displays act as an interaction point between various service providers and their end-users and help in enhancing and simplifying user experience besides reducing labor costs for service providers.

An interactive kiosk is a network operated computer operative terminal designed to serve public with an easy access to information and applications for communication, commerce, entertainment, ticketing and education using specialized hardware and software. Emerging technology is transforming the patterns of transactions today globally. A recently published news article reveals that the advanced technology is redefining the patterns of a transaction in the retail sector in several countries. Equipped with enhanced technologies including the intelligent displays, interactive kiosk, and sensing technologies, the retail sectors in several countries are predicted to expand their reach among customers globally.

Technological advancement and evolution of the kiosk systems have resulted into modern touchscreen interface from the original keyboard and mouse interface design and perform a wide range of applications such as bill payment, ticket vending, banking activities, show directions on a map and much more. Different touchscreen technologies include resistive, capacitive, surface acoustic wave (SAW) and optical imaging. Capacitive touchscreen, which is majorly used for multi-touch screens, is expected to dominate the haptic technology market over the forecast period. North America and Europe are expected to contribute significantly to defense, automobile, and healthcare applications.

Growing competition at the retail level has resulted into newer functions for touch screen kiosks such as coin hoppers, bill acceptor, card readers and thermal printers to enhance and customize the task performance resulting into increasing demand for the interactive kiosks globally.

The use of self-service interactive kiosks with touch screens has gained tremendous popularity in many retail businesses in recent years across various products and retail services. Advancements in technologies have made this possible and the use of interactive kiosks is expected to have a shorter adoption cycle to the mass market.

Customers, many of whom are now vastly experienced in making online purchases, are said to be more comfortable using self-service kiosks than waiting in line or dealing face-to-face with in-store personnel so interactive kiosks and touchscreens appear to be the next logical step as retailers try to capture any slight competitive advantage in an eminently competitive sector.

Touch screen kiosks can be a superior alternative to hiring staff is the accuracy and efficiency they provide. When processing transactions, for example, there is always the chance that human error can creep in which can damage profitability, particularly if you own multiple retail stores. With interactive kiosks, that risk is simply eliminated.

Ultimately, touch screen kiosks can be programmed to promote specific products alongside their primary functions, making them a powerful weapon in the marketing arsenal. Touchscreens also stimulate customer’s curiosity meaning they will approach the screen simply to see what it does – combing this with advertising exposure and it’s a sure-fire way to increase sales.

How To Maximize the Benefits Of Bill Payment Kiosks

Self-serve bill payment kiosks function as an automated sales force in convenience stores, groceries, and other retail settings, as well as corporate locations of utilities, wireless and other service providers. With the introduction of kiosks, billers and service providers alleviate long lineups and counter pressure to allow CSRs to focus on revenue generating opportunities and resolving complex customer service related issues. Through automation, service providers reduce operational risks and improve reconciliation and auditing.

Bill payment kiosks optimize the benefits and satisfaction of in-person bill payment experience by focusing on consumers’ needs for convenience, access to multilingual services, real-time processing, accurate posting, instant confirmation of payments, and 24/7 access to customer service. Companies using bill payment kiosks provide utilities, wireless and service providers with innovative bill payment solutions to meet their growing needs for automation, reducing operational costs and driving additional revenue opportunities.

By offering a self-service, a bill payment kiosk option looks and sound better; a business is breaking up the traffic flow between a front desk and an autonomous payment option. With the presence of a bill payment kiosk, one can offer customers more options to reduce wait time, and the overall customer service improves.

Bill payment kiosks provide system performance management, system security and a wide range of component support to protect user information. The security features control how the kiosk is authorizing, collecting and storing personally identifiable data.

Some people especially old folks may think that operating these kiosks is complicated but it is not at all. It is very user-friendly. Most of the time, these interactive terminals are a touch screen with a multi-lingual interface. The instructions are simple and clear to ensure that everybody can follow effortlessly. Furthermore, paying in cash is not necessary any longer. The machines will accept bills, coins, checks, and credit and debit cards. Balance inquiry and other services are offered as well.

Another good thing about these interactive machines is that it eliminates the need to transact personally with the staff of a certain enterprise. Falling in long lines just to beat the deadline is not necessary anymore. Dealing with sometimes rude and unpleasant people behind the counters will not be a problem as well. There are even kiosks that are positioned for a drive-thru. Yes, individuals do not need to get down from the comforts of their cars just to complete their errands. No need to dress up anymore.

Some of the many advantages include those bill payment kiosks provide are:

  1. It is simple to use and requires very little provider from purchaser representatives;
  2. It gives additional sales with each transaction, as there is often a minimum fee to the client for each transaction completed;
  3. It increases traffic to the location, often attracting users that are not even customers, but who take benefit of the convenient invoice payment alternative, providing an exceptional opportunity to entice these capacity clients and in the end increase revenue;
  4. The machines are low renovation, as they may be monitored remotely and require minimum education for team of workers. They therefore do not add extensively to schooling, overhead or stock prices.

With that being said, feel free to visit our website for more information.

We Found the Solution – Touch Screen Kiosks for Retail Companies

What is touch screen or interactive kiosk?
It is a computer terminal featuring specialized hardware and software that provides access to information on a specific product or performs a basic service. Similar to a modern day customer service assistant, kiosks are typically found in public areas where people can obtain answers to questions or have access to a business service twenty-four hours a day.

Below are some of notable benefits of having touch screen kiosks for a retail business;

  1. Enhances customer service – touch screen kiosks can perform functions like providing information, processing registration and other business service that can use an electronic interface. This also minimizes liability of counter staff for and misinformation of the data recorded.
  2. Increase sales – this is the main target of the company providing access to touch screen kiosks. It is great for creating sales promotions, discounts, bundled packages and other enticing advertisements that will encourage customers to buy and buy more!
  3. Delivers fast ROI – Increasing sales means a better return on the investment. In a recent study, it shows that retail companies who use interactive touch screen kiosks have a significant increase in revenue.
  4. Reduce costs – Reducing overall business expenses is one of the main reasons why companies are switching to touch screen kiosks. Kiosks don’t take sick leave, vacation time, maternity leave, bereavement time off, or any other leave of absence from their job. They also don’t get stuck in traffic or take overtime pay, holiday pay or stay late to work nights.
  5. Improves efficiency – With the software being installed and secured, kiosks can perform mundane tasks like providing information while the employee is doing another job or while the customer is waiting for their product or order.
  6. Improves customer buying experience –Being served by an interactive assistant, and experiencing a better customer service interaction with the assistance of touch screen kiosks, ends up resulting is an improved customer buying experience. Touch screen kiosks can assist more efficiently to customer inquires about basic information on the products and service the retail company offers.
  7. Boosts job satisfaction – With employees focused on sales or their specific task at hand, retail staff can use their skills and talents on a more important or complex matters of the business.
  8. Help analyze consumer behavior – When a customer starts using touch screen kiosks, the computer will recognize their behavior and redirect them to further help a specific need.  The kiosk can be programmed to offer suggestions on products or services currently available at the store. With the information also stored (if downloaded or encoded at the time of customer registration), the retail establishment can also include them on their mailing list and send them product offerings according to their behavior the last time they visited the store. This gives the establishment a step ahead to further sales with the added marketing initiative taken by the kiosk.

Humans cannot be replaced by a robot in all aspects of personal service. However, interactive kiosks can do the same tasks as a customer service person except the presence of a human body is not needed and if the customer is happy it’s almost the same thing. Investing in this equipment can truly help a company increase revenue with the cost saved on hiring service personnel and other business costs incurred by simply avoiding human error.
For more information and to learn more about customizing your business touch screen kiosks, contact CompuStation. They have a wide variety of choices for corporate standards of service and they will customize all kiosks to meet your company needs.

Understanding Touchscreen Kiosk

Businesses should always be on the lookout for ways to further innovation and incorporate new ideas into their operational process.  Often, this includes the use of new technology as businesses that do not stay up to date will likely face overall growth challenges and fall behind when competition arises.  Staying ahead of the game by using technology will greatly benefit any company when it comes to new developments that will improve or simplify standard procedures and increase overall revenue.  One innovation that is becoming widely used on an international scale is a touchscreen self-service kiosk.

What are touchscreen kiosks?
Touchscreens have been in development for quite some time, and have now become mainstream due to their simplified easy-to-use functions and program applications.  For businesses, it is common to use touchscreen self service kiosks in order to reduce personnel costs and allow for twenty-four hour customer service.  A touchscreen kiosk is a type of self service kiosk that incorporates a set of menus for customers to interact with in order to easily complete a business transaction. It is often made up of a screen for the customer interface and a computer connected to the business network.  Everything is housed inside a kiosk plastic or metal enclosure for protection.  These self service kiosks are customized with menus and appearances to meet corporate standards as well as the needs of the customer.
What are the benefits of a touchscreen kiosk?
There are many benefits of using a touchscreen self service kiosk.  First, it allows customers to interact with a business at a remote location.  Many touchscreen interactive kiosks are placed outside of a physical location of a business for convenience.  These self service kiosks can be readily available anytime if the business is open or closed.  This reduces overhead business costs without sacrificing productivity.
What should be considered in using a touchscreen kiosk?
Before a business incorporates a touchscreen self service kiosk into its general operation, there are a few things to consider.  The business needs to identify which part of its operation can be incorporated into customer use of a self service kiosk.  Normally, these are customer-interfacing processes like payments, simple transactions, providing basic information, and inquiry.
Another important consideration is the menu for the kiosk operating process.  When building a self service kiosk it must be customized to fit a business task into a simple set of menus.  It should be very easy to follow and understand otherwise customers will not use it and simplified reprogramming will need to take place in order to be useful.
Security is another aspect to consider on behalf of the customer and the business.  Your kiosk should be placed in a secured location and it should have a tough enclosure especially if it will be placed outdoors.  For payment kiosks, there should be security personnel guarding the area in high-risk locations or at least a camera to record transactions.
If you are thinking of improving your business operations to include twenty-four hour service then using a touchscreen self service kiosk is an excellent idea.  Just make sure to review the ideas mentioned to ensure that your business will fully reap the benefits.

What are the Different Uses of Bill Pay Kiosks

Bill pay kiosks add immediate value to any business who uses them and to the customer experience when used for self-service payments.  A bill payment kiosk that has multiple uses offers the customer a secure solution to complete transactions.  They also can provide a business with customized reports.  These reports often cover services beyond just paying a bill, such as details on; cash transaction amounts, account balances, credit card payments and debits (when used), account opening registration, and more.
Bill pay kiosks are widely used by businesses small and large across various industries worldwide.  An example of the varying industries aside from those widely known such as banks, airlines, now top schools like Florida International University installed bill payment kiosks to ease the collection of payments for university services.  It eliminated students having to wait or stand in long lines to pay for tuition and other fees.  It made it convenient for students to make their payment for educational services in a timely manner. They are able to enroll on time for their classes as payment was quickly and easily accepted and it eased the burden of a complicated collection system for the university.

Insurance companies have also made use of bill payment kiosks.  Countertop and free standing kiosks allow their customers to request for a detailed insurance quote in just a few simple steps.  The kiosks are made with interactive touch screens which enable them to put in their vital information, preferences for the coverage, and other data to come up with a quotation according to their needs. These kiosks also accept payments for existing customers by providing them with account details and the amount they have to pay.  By enabling active customers to pay on time without the need for a collection agent, their policies remain enforced and they are covered by the benefits of their insurance policies.

Banks are heavy users of bill payment kiosks.  By allowing customers to access their bank information remotely, individuals and businesses can see the details of their accounts, make deposits, pay their credit card bill or other bill payments and perform multiple transactions at any time.  Their clients do not have to run to the branch and line up to do all these transactions.  Providing accessibility to their services with the installation of numerous bill payment kiosks, more people will want to do business with them.

One distinct feature of bill payment kiosks is that they are easily identifiable by their design. They can be customized to carry the logo or brand of the business that customers are familiar with.  These kiosks are fit with computer hardware and systems that comply with business operations.  In a glance, a customer can identify a self service kiosk and know if they are using a specific bank’s ATM machine.  The customization also allows customers to perform transactions anytime and anywhere that a self service kiosk exists.

Likely in the future, self service bill payment kiosks will be used for the payment process of rent to landlords by providing all-day access in making full and partial payments when permitted.

With the ease and convenience of its use, bill payment kiosks have become an innovative and useful tool that will boost revenue across many industries worldwide.

Grow Your Business With Kiosk Payment Machine

Today’s fast-paced world creates business environments where competition is stiff and staying ahead is survival.  Innovating your products or services is imperative to keep up with changing demands economically and technologically.  There are several ways to continuously improve your company – some of which include; trainings and seminars to equip your employees and sales team, create a reward system to keep existing clients, and find ways to innovate to increase revenue with technology such as using self service kiosks.

Some companies find ways to go international with online training seminars using just a portion of their business, and become more visible online with digital marketing and consistently innovate.  Creating a way for your business to be different from others.  Being unique, and be consistent creating a niche when possible also helps consumers differentiate what is the best fit for their needs.   Consumers today are typically impatient with regard to time constraints, internet wifi connection, traffic, etc.  Providing them with an alternative way to make their life easier, especially with user friendly technology will make a huge difference for them on where their business goes.
One way to innovate your product or service is to be present in as many areas as possible locally and internationally if possible.  Business expansion means more customers and the best way to accommodate them is with the latest advances in technology.  The creation of a kiosk payment machine is a definite asset to businesses ready for company growth without the need to acquire additional human resources.

Why would you choose kiosk payment machine?
There are advantages to both the business and consumer when they choose to have a kiosk payment machine.
Benefits to company

  • No need to employ an employee
  • Can be monitored remotely
  • Requires minimal training for current staff as it only needs a weekly or monthly maintenance check
  • Helps other business by increasing foot traffic where it is installed
  • Can serve clients twenty-four hours a day, seven days a week as long as there is electricity and active internet service
  • Avoids theft from employees, all transactions are computer based with strict security protocol
  • Up-sell and cross-sell promotional products and services with menu items for additional consumer services and through customer registration

Benefits to customers

  • Easy to use, point and click options
  • Can be used 24/7 in most areas
  • Good for individuals working 9-5 hours with access to payment kiosks after office hours
  • Easy to access at convenience stores, shopping malls and public areas
  • Alternative to waiting in long lines at business offices
  • Offer multiple language options
  • Faster transactions

Ultimately, having a kiosk payment machine for your company is beneficial to everyone involved with your company.  Investing in self service kiosks will be worth every penny as they will pay for themselves in due time.
A common question asked is “where do I find a kiosk payment machine manufacturer?”  There is a company called Compustation that makes kiosks of all types such as public informational kiosks, industrial kiosks, and customized business kiosks, all depending on your needs.  Compustation has been in the industry of manufacturing kiosks for fourteen years and follows NEMA standards.  They have experienced and well trained engineers to handle your orders ensuring quality, safety, with cost effective products for your company.

Counting Down the Benefits of a Cash Payment Kiosk

Business goals typically include an annual review to make sure each and every process within the company is running in a cost efficient manner.  Cost efficiency does not necessarily mean cutting down cost by only using the cheapest materials or products out there, etc.  To be cost efficient means making every penny count for everyone involved, customers, employees, and shareholders if the company is publicly traded.  That means planning every purchase and appropriately funding each department as necessary to get the best return on the investment and use it for business growth.

As productivity and profits grow, businesses are seeing the cost efficiency and value of using a self-service kiosk in various aspects of their customer service departments.  One of the more popular self-service kiosks used worldwide in businesses of all types is the cash payment kiosk.  This type of kiosk is now being used by movie rental companies, major airlines for baggage payments, and even large video game arcades to take payments and issue a re-usable transaction card for their machines.  Far and wide, businesses are going digital and incorporating technology into their corporate procedures, payment processing departments, and customer service to save time, money, human error, and keep close account of consumer habits for their benefit.  Below are a few of the business benefits of using a self-service kiosk for cash payments.

Lowers Cost
One of the main benefits of a cash payment kiosk is that it lowers business costs spent on employees.  The use of a self-service kiosk for cash payment allows you to do away with an extra person that will accept such payments and perform basic transactions.  By using a kiosk to perform the task of handling cash payments, you can channel the productivity of your employees into the other aspects of the business.

Another advantage of having a cash payment kiosk in place is workplace accuracy.  A kiosk for cash payments is made up of computers that are programmed to perform specific tasks.  By allowing computers to perform the task of cash handling, the element of human error is eliminated.  Businesses rely so much on accurate cash flow and accounting that with a self-service kiosk accepting cash payment accuracy is improved.

One of the most common concerns for businesses especially those that handle cash at the workplace is security.  Incidents of theft can be common in certain industries where cash is handled, whether considered to be petty or grand, it is often an employee who is responsible.  By incorporating the use of a cash payment kiosk, employees will no longer be exposed to handling the cash.  It will go straight into the kiosk limiting human interaction.  Furthermore, each transaction is accurately recorded into the software system incorporated into the kiosk customization so your business will not suffer a loss.  The accounting system for the cash flow will now be easy.  Simply download a compilation of each transaction record and you will be able to trace every dollar that goes into the kiosk.
Alternative for online payments
Despite living in the informational age, some customers are still skeptical about making online payments.  By placing kiosks that can accept their cash payments, customers can simply go to those machines and make payments without the need to have individuals physically present to accept such payments.  Self-service kiosks are an excellent alternative for customers who do not want to make payments online.
There are other payment processing systems that a self-service kiosk will provide depending on your company needs. It is time that you incorporate one in your business and get the return on your investment of this useful machine.

How To Use NEMA 12 Enclosures As Guide When Buying?

When considering a product to buy especially investing for equipment and office assets, it is always best to consider looking at the NEMA 12 Enclosures standards.

NEMA 12 enclosures are intended mainly for indoor industrial, manufacturing, and machining applications. These metal enclosures will protect against dust, dirt, and be dripping non-corrosive liquids, oil and lubricants. NEMA standards will give customers a quality enclosure for any industrial application. Certain companies produce a number of enclosure types in aluminum, carbon steel and stainless steel delivered quickly at competitive prices.

A consumer can consider these certain aspects of the NEMA 12 enclosures:

NEMA 12 Characteristics:

  • Primarily for industrial indoor use
  • Protection against dust, falling dirt, fibers, and lint
  • Protection from dripping water and other noncorrosive liquids
  • Resistant to damage from external condensation of noncorrosive liquids
  • Doors with oil-resistant gaskets
  • Available with pre-punched holes, cutouts, lift-off hinges, insulation, latches or locks
  • Common application: automation control and electronic drives systems, including packaging, material handling, non-corrosive process control, and manufacturing
  • Designed for indoor use
  • Used in applications where non-pressurized oil and water occurs (light drips and splashes)
  • Protects against non-hazardous foreign solid objects besides water
  • No protection against significant environmental risks (rain, snow, sleet, icing, and spray of liquids)
  • No protection against corrosive agents

When it comes to electrical enclosures, knowing where it will be used and the level of protection required are two important considerations.

The National Electrical Manufacturer Association (NEMA) has established a scale from 1 to 13 to help identify which type of enclosure will best protect the enclosure and equipment inside.

However, selecting an enclosure with the wrong rating is one of the most common errors when specifying a NEMA enclosure. This can result in inadequate protection for equipment, leading to wasted time and money.

Two of the most commonly confused ratings are NEMA 4 and NEMA 12. Many customers assume they need NEMA 4 which has one of the highest levels of enclosure protection. However, the protection rating is so high that it may exceed the needs of the customer, resulting in unnecessary cost.

Moisture and particulate matter can greatly affect pressure transmitter function and longevity. Environmental exposure to water ranges from “condensing” moisture to wash-down with water under pressure to total and permanent submersion.

These systems define protection from solids and liquids entering an enclosure. An IP rating considers only protection against ingress of solid foreign objects and ingress of water, while NEMA ratings consider these and other specifics such as corrosion and construction details. It is possible to say that a NEMA type is equivalent to an IP rating, but it is not possible to say that an IP rating is equivalent to a NEMA type. The comparison of NEMA and IP enclosure ratings is only approximate. It is the responsibility of the user to verify the enclosure rating necessary for the given application.

Customers must check each material that exhibits specific traits that present both advantages and disadvantages depending on its use and location.

For more information, feel free to check our website.

What are the Standards of NEMA Computer Enclosure?

When you are having a kiosk computer enclosure customized, the phrase NEMA rating should be covered.  The term simply refers to an enclosure design that meets the industry standards of NEMA.  The letters NEMA stand for National Electrical Manufacturers Association.  The numbers that usually come after that acronym signify the level of protection that the computer enclosure provides.  Combined together they form the NEMA code which is a type of rating of protection of that particular computer enclosure.  The protection of these products guards against corrosive materials like rust, dust, liquids, humidity and other foreign bodies.

The ratings for NEMA Enclosures are predominantly used in the United States and these are very similar to the IP rating of Europe and used elsewhere.  These ratings are used by architects, engineers, inspectors, installers and other parties like kiosk manufacturers as a standard for these types of products. NEMA ratings range from 1, 2, 4, 4x, 5, 6, 6P, 12, 12k, and 13.  As an example, a computer enclosure with a NEMA 4 rating signifies that is constructed for outdoor and indoor use and is designed to provide protection from hose-directed water, splashing water, rain, windblown dust, snow, sleet, and dirt.  An additional feature of the rating stipulates that the enclosure can resist damage caused by formation of ice on the exterior of the enclosure.  However, it cannot protect your computer from internal icing or formation of ice within the internal parts of the computer.

If compared to the ratings of the IP systems, it is as follows:

  • IP54 = NEMA 13 OR 3
  • IP65/IP66 = NEMA 4X
  • IP56 = NEMA 4

The ratings that range from 1 to 13 indicate the levels of protection these NEMA computer enclosures provide for your computing machines.  These ratings are applied and categorized according to non-hazardous and hazardous locations. The ratings cover a wide range of protection levels that differ for each number.

For example, NEMA 1 and 2 is an enclosure type that has a protective application in certain environmental conditions when properly installed in non-hazardous locations. Both types of enclosures are ventilated for heat and cooling of the machine.  NEMA 1 and 2 ratings provide the same protection against: access to dangerous parts, falling dirt or ingress of some solid foreign objects.  NEMA 2 applies an additional layer of protection against light splashing and dripping of water.

The information for NEMA rating is vital in the production of computer enclosures and application.  You will need a deep understanding for this rating so it would be better to hire an expert kiosk manufacturer who can explain and apply the appropriate standards for your computer enclosure needs.  Applying these industry standards for the protection of your kiosk enclosures is a practical solution especially for those used in industrial areas.   It reduces maintenance costs and maintains the upkeep of the computer system and extends the life of their usability.  It also differentiates the type of materials that will be used in creating these enclosures to comply with these standards.  For example, to comply with the NEMA 4 rating, the enclosure must be made of either mild steel (to resist splashes and dusty areas) or stainless steel (to even resist a wash down using high powered jets).

The ratings are applied on a variety of computer enclosures ranging from the smallest form for the desktop to the large standing units that require further durability and protection.