Self-serve bill payment kiosks function as an automated sales force in convenience stores, groceries, and other retail settings, as well as corporate locations of utilities, wireless and other service providers. With the introduction of kiosks, billers and service providers alleviate long lineups and counter pressure to allow CSRs to focus on revenue generating opportunities and resolving complex customer service related issues. Through automation, service providers reduce operational risks and improve reconciliation and auditing.

Bill payment kiosks optimize the benefits and satisfaction of in-person bill payment experience by focusing on consumers’ needs for convenience, access to multilingual services, real-time processing, accurate posting, instant confirmation of payments, and 24/7 access to customer service. Companies using bill payment kiosks provide utilities, wireless and service providers with innovative bill payment solutions to meet their growing needs for automation, reducing operational costs and driving additional revenue opportunities.

By offering a self-service, a bill payment kiosk option looks and sound better; a business is breaking up the traffic flow between a front desk and an autonomous payment option. With the presence of a bill payment kiosk, one can offer customers more options to reduce wait time, and the overall customer service improves.

Bill payment kiosks provide system performance management, system security and a wide range of component support to protect user information. The security features control how the kiosk is authorizing, collecting and storing personally identifiable data.

Some people especially old folks may think that operating these kiosks is complicated but it is not at all. It is very user-friendly. Most of the time, these interactive terminals are a touch screen with a multi-lingual interface. The instructions are simple and clear to ensure that everybody can follow effortlessly. Furthermore, paying in cash is not necessary any longer. The machines will accept bills, coins, checks, and credit and debit cards. Balance inquiry and other services are offered as well.

Another good thing about these interactive machines is that it eliminates the need to transact personally with the staff of a certain enterprise. Falling in long lines just to beat the deadline is not necessary anymore. Dealing with sometimes rude and unpleasant people behind the counters will not be a problem as well. There are even kiosks that are positioned for a drive-thru. Yes, individuals do not need to get down from the comforts of their cars just to complete their errands. No need to dress up anymore.

Some of the many advantages include those bill payment kiosks provide are:

1. It is simple to use and requires very little provider from purchaser representatives;
2. It gives additional sales with each transaction, as there is often a minimum fee to the client for each transaction completed;
3. It increases traffic to the location, often attracting users that are not even customers, but who take benefit of the convenient invoice payment alternative, providing an exceptional opportunity to entice these capacity clients and in the end increase revenue;
4. The machines are low renovation, as they may be monitored remotely and require minimum education for team of workers. They therefore do not add extensively to schooling, overhead or stock prices.

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When considering a product to buy especially investing for equipment and office assets, it is always best to consider looking at the NEMA 12 Enclosures standards.

NEMA 12 enclosures are intended mainly for indoor industrial, manufacturing, and machining applications. These metal enclosures will protect against dust, dirt, and be dripping non-corrosive liquids, oil and lubricants. NEMA standards will give customers a quality enclosure for any industrial application. Certain companies produce a number of enclosure types in aluminum, carbon steel and stainless steel delivered quickly at competitive prices.

A consumer can consider these certain aspects of the NEMA 12 enclosures:

NEMA 12 Characteristics:

• Primarily for industrial indoor use
• Protection against dust, falling dirt, fibers, and lint
• Protection from dripping water and other noncorrosive liquids
• Resistant to damage from external condensation of noncorrosive liquids
• Doors with oil-resistant gaskets
• Available with pre-punched holes, cutouts, lift-off hinges, insulation, latches or locks
• Common application: automation control and electronic drives systems, including packaging, material handling, non-corrosive process control, and manufacturing
• Designed for indoor use
• Used in applications where non-pressurized oil and water occurs (light drips and splashes)
• Protects against non-hazardous foreign solid objects besides water
• No protection against significant environmental risks (rain, snow, sleet, icing, and spray of liquids)
• No protection against corrosive agents

When it comes to electrical enclosures, knowing where it will be used and the level of protection required are two important considerations.

The National Electrical Manufacturer Association (NEMA) has established a scale from 1 to 13 to help identify which type of enclosure will best protect the enclosure and equipment inside.

However, selecting an enclosure with the wrong rating is one of the most common errors when specifying a NEMA enclosure. This can result in inadequate protection for equipment, leading to wasted time and money.

Two of the most commonly confused ratings are NEMA 4 and NEMA 12. Many customers assume they need NEMA 4 which has one of the highest levels of enclosure protection. However, the protection rating is so high that it may exceed the needs of the customer, resulting in unnecessary cost.

Moisture and particulate matter can greatly affect pressure transmitter function and longevity. Environmental exposure to water ranges from “condensing” moisture to wash-down with water under pressure to total and permanent submersion.

These systems define protection from solids and liquids entering an enclosure. An IP rating considers only protection against ingress of solid foreign objects and ingress of water, while NEMA ratings consider these and other specifics such as corrosion and construction details. It is possible to say that a NEMA type is equivalent to an IP rating, but it is not possible to say that an IP rating is equivalent to a NEMA type. The comparison of NEMA and IP enclosure ratings is only approximate. It is the responsibility of the user to verify the enclosure rating necessary for the given application.

Customers must check each material that exhibits specific traits that present both advantages and disadvantages depending on its use and location.

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Industry standards for electrical enclosures exist to promote safety, encourage design efficiency and define minimum levels of product performance. In the European and North American electrical industries, several standards are enforced for these reasons which enclosure manufacturers follow as quality standards.

Across the global marketplace, these or other standards may be followed or there may be no standards at all, which can lead to wide variations in product performance and price. In many cases, the end customer is not aware of the standards or does not clearly understand them and, therefore, does not insist that suppliers provide products that meet the standards. Focusing solely on low price without fully understanding or requiring industry standards can yield a low initial product cost, but could ultimately lead to high maintenance expenses, component failure and in the worst case, worker safety issues.

To standardize enclosure performance, organizations including IEC, NEMA, and UL offer rating systems to identify an enclosure’s capacity to withstand environmental influences—from dripping liquid to dust infiltration to complete submersion. The goal of all three organizations’ ratings is to assist end-users in making an appropriate, informed enclosure selection that meets their application-specific requirements.

Electrical enclosures are rated by Type (NEMA and UL) and/or IP rating (IEC) according to the degree of protection provided. Both Type and IP rating cover:

• The degree of human protection from hazardous components inside the enclosure
• The degree of protection for equipment inside the enclosure from ingress of solid foreign objects, including dust;
• The degree of protection for equipment inside the enclosure from ingress of waterThese three primary standards have similarities and differences in their performance criteria, influence on an enclosure’s design elements, testing requirements, and enforcement methods. The table below indicates the main points addressed by each of the standards.Enclosure manufacturers carefully adhere to strict implementation of safety standards to achieve their quality ratings. Most enclosure manufacturers standards align their products with enclosure protection levels so the appropriate enclosure is used according to specific application requirements, the fact remains that these standards are not created equally.Key differences include:
• The elements addressed by each standard
• Whether the standard requires third-party testing and manufacturing site inspection
• The actual testing requirements
• How test results are interpretedAs the global economy continues to expand at accelerated rates, industries and markets will experience significant growth opportunities. The need for energy, infrastructure, food, clean water, construction materials and consumer goods drives tremendous capital investment by corporations, private investors, and governments. This investment in equipment, machinery, and automation improves output and efficiency and must provide a financial return or, at the very least, optimal price versus performance value to the investor.

Enclosures don’t protect against all of these elements equally, however, so it’s important to understand enclosure ratings and the protection levels they provide. While some lower-cost enclosures can provide a low initial price tag, if they aren’t certified according to the specific application’s needs, the maintenance and damage costs to the components can be significant. Many enclosure manufacturers are helping the customer keep away from the improper use of enclosures which can result in damage to equipment outside the enclosure and even potential safety issues for workers and those in close proximity to the enclosures.
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